Privacy Policy

Effective date: July 20, 2026. This policy applies to information collected through CoverageCompass websites, pages, forms, and messages that link to this Privacy Policy.

Personal information generally means information that identifies, relates to, describes, or could reasonably be linked with you or your household. Some information you provide may be sensitive in nature, and we treat it with extra care.

CoverageCompass is an insurance comparison and education service. We are not an insurance company, and we do not issue insurance policies ourselves; we help you explore options and connect with providers or professionals when you request it.

This policy covers what we do online and in connection with quote requests, comparisons, and support. It does not cover the practices of third-party websites or providers you may choose to engage with.

If you click a link to a third-party site or choose to share your information with a carrier, agency, or other provider, that party's privacy practices and notices will apply to their handling of your information.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and change the effective date.

If you have questions or want to submit a privacy request, contact us using the site's Contact page and include Privacy Request in your message so we can route it quickly.

Information you provide directly may include your name, email address, phone number, ZIP code, age range, household information, and other details you enter into forms.

When you request quotes or comparisons, you may choose to provide additional details that help match you to plans, such as coverage needs, preferred doctors, or general health-related preferences. You can choose what to share, but less detail may limit results.

We may collect account or session information if you create an account or return to continue an application, such as login identifiers, saved preferences, and the status of a quote or inquiry.

We automatically collect certain device and usage information when you use our site, such as IP address, browser type, device identifiers, pages viewed, time spent, and general location inferred from IP, for example, city or region.

We may use cookies and similar technologies to keep the site working, remember your settings, prevent fraud, measure performance, and understand how visitors use our content.

We may receive information from partners you authorize us to work with, such as confirmation that you were contacted, whether an enrollment was started, or high-level status updates needed for customer support.

We may generate internal notes and records of communications, for example, messages you send us and our responses, so we can provide support, maintain quality, and resolve disputes.

We do not aim to collect more information than we need. If you believe you submitted information by mistake, contact us and we will help you understand available options.

We use personal information to provide our services, such as generating comparisons, presenting content, and routing your request to the right place when you ask to be contacted.

We use information to communicate with you, including sending quote-related messages, responding to support requests, and providing updates you request about an inquiry.

We use information to maintain and improve our site, including troubleshooting, testing new features, measuring performance, and understanding what content is most helpful.

We use information to help protect our users and our business, including detecting suspicious activity, preventing fraud, enforcing our terms, and maintaining network and information security.

We may use de-identified or aggregated information that does not reasonably identify you to understand trends, improve user experience, and report on site performance.

We may share information when you direct us to do so, such as when you request a quote or ask to be connected with a carrier, agency, or other insurance professional.

We may share information with service providers who help us operate the site, for example, hosting, analytics, communications tools, and customer support systems. They are permitted to use the information only to provide services to us.

We may disclose information if required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect rights, safety, and security.

You can review and correct certain information by contacting us, especially if you believe information tied to a quote request is inaccurate or outdated.

You can request access to, deletion of, or a copy of personal information we maintain about you, subject to verification and certain exceptions, for example, where we must keep records for legal, security, or fraud-prevention reasons.

You can opt out of certain cookies or similar technologies through your browser settings and, where available, on-site cookie controls. Blocking some technologies may affect site functionality.

If you no longer want to receive marketing communications, you can use any unsubscribe link included in those messages. Quote- or service-related messages may still be sent when needed to fulfill your request.

If you request that we connect you with third parties for quotes or assistance, you can also contact those parties directly to manage how they use your information under their privacy notices.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and meeting legal and security requirements.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed 100% secure, and we cannot promise absolute security.

Our services are intended for a general audience and are not designed to solicit personal information from young children. If you believe a child has provided personal information to us, contact us so we can take appropriate steps.